**Privacy Policy for European Users and Companies**

This privacy policy describes how our company collects, uses, and discloses your personal information and data when you use our services through our websites and/or applications.

**What Kind of Data is Collected?**

Our company collects the following set of data and information:

- Personal identification information (name, physical address, email address, phone number, images, videos, etc.).

**How is the Data Collected?**

You provide our company with most of the data we collect. We collect data and process personal data and information when:

- You register online or place an order for any of our products or services.
- You use our website or application when cookies are set on your device.

Our company might also receive data and information indirectly from the following sources:

- Flurry (https://www.flurry.com)
- Firebase (https://www.firebase.google.com)
- Count.ly (https://count.ly)
- AppsFlyer (https://www.appsflyer.com)
- Facebook App Event (https://developers.facebook/coom/docs/app-events)

**How Will We Use Your Data?**

Our company collects your data so that we can:

- Process your order and manage your account.
- Send you email with special offers on products and services.

When our company processes your order, it may send your data to credit and banking agencies to prevent fraudulent purchases that can include third-party payment processors.

**How is the Data Stored?**

Our company securely stores your data in France (Europe).

Our company will keep your data for 1 year. After this time period has expired, we will delete your data automatically.

**Third-Party Data Processors**

Our company uses third-party processors for various services such as CRM, Zapier, Airtable, Tawk.to, etc.

**Marketing**

If you have agreed to receive marketing emails or communication, you may always opt out at a later date.

You have the right at any time to stop our company from contacting you for marketing purposes or giving data to other partners working with our company.

If you no longer want to be contacted for marketing purposes, you can contact us at: [soporte@nexolife.com](mailto:soporte@nexolife.com).

**Data Protection Rights**

Our company would like to make sure you are fully aware of all your data protection rights. Every user has, if applicable, the right to:

- The right to access: you have the right to request our company for copies of your personal data.
- The right to rectification: you have the right to request that our company corrects any information you believe is inaccurate or mistaken. You also have the right to request our company to complete information you believe is incomplete.
- The right to erasure: you have the right to request that our company erase your personal data under certain conditions.
- The right to restrict processing: you have the right to request that our company restricts the processing of your personal data under certain conditions.
- The right to object to processing: you have the right to object to our company’s processing of personal data under certain conditions.
- The right to data portability: you have the right to request that our company transfers the data we have collected to another organization or directly to you under certain conditions.

If you have any request regarding this matter, we have a month to answer you. If you want to exercise any of these rights, please contact us by using the following contact detail:

- Send us an email at: [soporte@nexolife.com](mailto:soporte@nexolife.com)

**Privacy Policies of Other Websites or Third-Party**

Our company’s website might contain links to other websites. Our privacy policy applies only to our website and/or application and services, so if you click on another website, you must read their privacy policy.

**Changes to Our Privacy Policy**

Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 04/07/2023.

**Contacting Us**

If you have any questions or demands about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us at: [soporte@nexolife.com](mailto:soporte@nexolife.com).

Contacting the Appropriate Authority

If you have any complaint or concern regarding how your data is managed, you can contact the appropriate authority at: [soporte@nexolife.com](mailto:soporte@nexolife.com).

**Privacy Policy Under Other Regulations than GDPR**

Our company is committed to protecting individual privacy and securing the personal information made available to us when you visit. This privacy policy describes what information is made available to our company and how that information is used and retained and provides information on:

- Information we receive (when you provide it, visit our website, receive email, etc.).
- How this information is used.
- Sharing of this information.
- Data retention.
- Third-party tools and sites.
- Children and privacy security.

If you have any questions or suggestions for its improvement, please let us know at [soporte@nexolife.com](mailto:soporte@nexolife.com).

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